ID/Chain of Custody
There is no DNA after cremation. Aggressive plaintiff attorneys figured that out a long time ago — which means without an ironclad identification and chain of custody protocol, followed consistently and without exception, there is no way to prove the person in the urn is who you say they are. Insurance companies know this, too, which is why they settle cases rather than litigate them. That settlement comes out of someone's pocket. It doesn't have to be yours.
A documented, enforced ID and chain of custody protocol isn't just a best practice. In the current legal environment, it's the only thing standing between you and an accusation you cannot disprove.
Customized to Your Needs
We develop a customized ID and chain of custody policy built around your specific operation, starting at removal and following every step through to interment, return, or shipment of intact or cremated remains. The policy can be fully manual, fully automated, or anything in between. The technology level doesn't determine its effectiveness. Consistent, zero-tolerance implementation does. We help with that too. Our training approach is built around employee buy-in, not just on paper compliance.
Ready to have an honest conversation about your business?
We work with funeral professionals who are serious about where the profession is going and serious about being there when it arrives.
